US&S Appoints Matthew Smith as the New Chief Operating Officer

PRESS RELEASE
US&S Appoints Matthew Smith as the New Chief Operating Officer

GREENVILLE, SC — US&S, a Greenville-based facility solutions provider recognized for its commitment to quality, sustainability, and service, proudly announces the appointment of Matthew Smith as its new Chief Operating Officer (COO).

With over 20 years of experience in leadership and operational management, Smith will lead initiatives to optimize resources, drive performance excellence, and enable USַַַ&S’s scalable, long-term growth. His role will be instrumental in translating the company’s strategic vision into execution, while ensuring the continued delivery of high-quality facility services across its client portfolio.

“Matthew’s arrival marks an exciting step forward for our company and the future we’re building together. His leadership style, operational insight, and focus on people perfectly reflect the values that drive our success. These strengths will also help us elevate every aspect of what we do, from how we serve our clients to how we empower our teams. As we continue to grow and evolve, Matthew’s experience and steady approach will help guide our teams toward even greater efficiency and innovation. We’re confident his impact will be felt across every part of our organization,” said Euleta F. H. Alston, President of US&S.

“We’re thrilled to welcome Matthew Smith as our new COO! Matthew brings a wealth of experience in operations and leadership, along with a genuine passion for helping teams thrive. Our company was built on hard work, reliability, and pride in a job well done, and Matthew shares that same commitment. I’m confident he’ll help us keep improving every day while staying grounded in the values that got us here,” added Richard Hagins, CEO of US&S.

Before joining US&S, Smith served as a U.S. Army Combined Arms Aviator, holding multiple leadership positions culminating in battalion command. His distinguished military career provided extensive experience in cross-functional coordination, operational planning, systems development, and organizational leadership.

Following his military service, Smith joined Cisco Systems as a Customer Success Executive, aligning Cisco’s IT capabilities with customer business objectives. He also served as the lead operational planner supporting the U.S. Indo-Pacific Command Chief of Communications (J6), where he developed and implemented a multi-national engagement strategy across more than 20 countries in Southeast Asia.

Smith holds a Master of Business Administration (MBA), a Master of Arts from the U.S. Army School of Advanced Military Studies, and dual Bachelor of Arts degrees from Dickinson College. He is also a certified Project Management Professional (PMP).

Based in Greenville, South Carolina, Smith is focused on advancing US&S’s operational excellence and supporting the company’s continued growth and commitment to delivering sustainable, high-quality services to customers and communities.

“I am grateful for the opportunity to join the US&S team as Chief Operating Officer. US&S’s core values of family focus, stewardship, and passionate service resonate deeply with me, mirroring the values I experienced and embodied during my military service. Additionally, US&S’s daily mission of facility upkeep supports its enduring purpose of cultivating health and wellness throughout our community. I’m excited about US&S’s future and look forward to being part of its continued success,” said Matthew Smith, COO of US&S.